Help / Running your store

What "Request this" means

If your store cannot take payments yet, buyers see Request this instead of Buy. Here is what it does.

About 3 minutesRead as Markdown
What

Step 1

No payments linked yet? Then a buyer sees Request this, not Buy.

Step 1: No payments linked yet? Then a buyer sees Request this, not Buy.

Step 2

They leave their name and email. No money moves. Press Customers to see it.

Step 2: They leave their name and email. No money moves. Press Customers to see it.

Step 3

Press Messages.

Step 3: Press Messages.

Step 4

Here it is: Jordan wants the fade guide. Write back to them.

Step 4: Here it is: Jordan wants the fade guide. Write back to them.

Step 5

Then link Stripe or Square in Money. The Buy button comes back by itself.

Step 5: Then link Stripe or Square in Money. The Buy button comes back by itself.

Try it now

In sitelaunch, press Customers, then Messages.

Do you not see it?

This part of sitelaunch is new, and it is not turned on for every account yet. Ask us in Help, and we will turn it on for you.

Still stuck? Ask us. Models: this page is Markdown, and every page is in llms.txt.